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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa McKey

May 27, 2023

5  out of  5 rating by Lisa McKey
"I absolutely appreciate the care, consideration, assistance and thoughtfulness I received when talking to Beth Loney at the office of Jeff Gilbert - State Farm. Not only did she provide top notch service to help me file a claim, she also went out of her way to locate a business that could carry out my repair according to my expectations. She was professional and understanding of my needs. It’s so rare to find this kind of home town customer service in this day and age. To be able to call this office and speak to a person who cares is special treat. Look no further…use this office for your insurance needs. You’ll be so happy you did!"
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Exotic Butters

May 9, 2023

5  out of  5 rating by Exotic Butters
"Everyone at Mr. Gilbert’s office are wonderful, kind and helpful. I’ve had all my insurance with them for some years now and no matter what, when or where, they are there to answer my questions and help me with whatever I need."
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Fatkhullo Khasanov

May 2, 2023

5  out of  5 rating by Fatkhullo Khasanov
"Great customer service and great persons."
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Marlon Flores

April 29, 2023

5  out of  5 rating by Marlon Flores
"Beth was such great help. Answered every question I had and made me feel heard."
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melissa jaramillo

April 29, 2023

5  out of  5 rating by melissa jaramillo
"Thank you so much Beth for being so helpful and friendly on finding the right coverage for my family and I. Highly recommend this place, they go above and beyond!"
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Steven Rojas

April 28, 2023

5  out of  5 rating by Steven Rojas
"Moved from out of state and couldn’t figure out what new coverages I needed. Great service!"
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RV Station Katy

April 28, 2023

5  out of  5 rating by RV Station Katy
"Great thanks to Jeff, Beth, Julia, Jacob and Lulu Helping our Happy Campers with insurance and more for years!!"
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Kelly Mensik

April 28, 2023

5  out of  5 rating by Kelly Mensik
"Awesome staff and great prices!!! I wouldn’t do business with anyone else!"
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April 28, 2023

5  out of  5 rating by Kellybbyxoxo
"Amazing agency! Jacob was extremely helpful. He was patient every step of the way and so nice. I knew nothing about life insurance and after he discussed the benefits, I felt comfortable adding it to my policy. Highly recommend him if you want to get started or have any questions."
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Yvette Burlette

April 28, 2023

5  out of  5 rating by Yvette Burlette
"Great service"
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April 27, 2023

5  out of  5 rating by F Z
"Highly recommend this agency. Beth was amazing and answered all of my questions. She was able to guide me through the entire process."
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Cindy Witt

April 27, 2023

5  out of  5 rating by Cindy Witt
"Great agency. I worked with Beth and she was very knowledgeable about what would be best for my insurance needs. I highly recommend."
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Laura Crain

April 25, 2023

5  out of  5 rating by Laura Crain
"Great agency - helped with my insurance needs!"
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Chelsea DeJohn

April 25, 2023

5  out of  5 rating by Chelsea DeJohn
"Great company. Enjoy working with State farm."
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Janie Wilson

April 25, 2023

5  out of  5 rating by Janie Wilson
"Easy to work with and very responsive!"
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Dennis Howe

April 24, 2023

5  out of  5 rating by Dennis Howe
"I can not even say how much I love working with this team of professionals at Jeff Gilbert!! Julia, is an absolute joy and Jeff, is by far the most professional insurance agent I have ever worked with. (the rest of the team is great too) Going on over 15 years with them with no change in site! Your never just a client more family, we were actually out to lunch one day and Jeff noticed my wife and I and sent us a nice treat to the table. Customer service and knowing your customers is their top priority! If your looking to make a switch this is the group to move to!"
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Michael Nirider

April 24, 2023

5  out of  5 rating by Michael Nirider
"I had the best person to help me today Beth helped me with adding and removing my autos on my policy. It was wonderful hearing a friendly voice. Recommend this office to anyone."
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Amy Schnacky

April 21, 2023

5  out of  5 rating by Amy Schnacky
"We’ve used Jeff Gilbert and his team for over 10 years for personal and business. They have been as attentive to our needs since day 1. We’ve never been treated as a number, but always a priority!"
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Mary MacInnis

June 9, 2021

5  out of  5 rating by Mary MacInnis
"Very helpful and nice people to work with"
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Amy Wilkinson

June 10, 2020

5  out of  5 rating by Amy Wilkinson
"I’ve been with this company for my auto insurance for 7 years! They are always so nice when I call, and I am super happy with the price compared to everyone else!"
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Devin Paul

August 8, 2019

5  out of  5 rating by Devin Paul
"Very friendly staff, always have had great service"
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Darla Fontana

August 29, 2018

1  out of  5 rating by Darla Fontana
"After months of sales calls to get a quote I finally agreed. Then spent time to compare quotes and even cancel my current policy, all to have his associate tell me she did not finish her work prior to submitting my quote and now they could not insure my family due to very old tickets. I called the agent (his calls are screened) and emailed him twice all to be ignored. If you aren't going to provide good customer service and make good on your quotes then don't bother people, we have better things to do."
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Danial Siddiqui

January 22, 2018

1  out of  5 rating by Danial Siddiqui
"Completely unacceptable service StateFarm withdrew $110 from my mortgage account. Their agent was not able to solve the issue in 20 day. So, i decide to email Jeff Gilbert and he never reply and StateFarm Direct line is nothing but number could not be dialed massage. So, you have to go through these agents. Sucks"
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Brenda Sandefur

November 6, 2017

5  out of  5 rating by Brenda Sandefur
"I think it is a shame when someone uses social media to post bad reviews against a business instead of confronting the individual face to face. And just remember, there are two sides to this story! My post is to review this business only, as it should be. My experience is fast and friendly service, backed by a great Insurance company - State Farm. I highly recommend Jeff Gilbert and State Farm."
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katie gerland

April 5, 2017

5  out of  5 rating by katie gerland
"Very helpful! Even though they are only open Monday - Friday. They met with me on the weekend to work around my schedule!"